Your move notification. Simply done.

In Switzerland, every person is required to register their new residence with the relevant residents' register within 14 days of moving in. This obligation applies to Swiss citizens as well as foreigners residing in Switzerland. In addition, it is advisable to promptly notify your health insurer, Swiss Post and private service providers.

A complete move notification typically includes: residents' register of the new municipality (mandatory), Swiss Post (mail forwarding), health insurer, insurances (liability, household, life), banks and telecom providers. Adresio bundles these notifications into a single step. If you own a vehicle, you additionally report the change of address yourself to the cantonal road traffic office.

By law, you have 14 days in most cantons to register with the residents' register. Deadlines may vary slightly by canton — some municipalities accept up to 30 days. For private service providers there is no legal deadline, but prompt notification prevents problems with your post.

The official registration with the residents' register involves an administrative fee depending on the municipality — with Adresio that fee is included in the price, so you pay nothing extra at the municipality. Swiss Post's mail forwarding is fee-based, depending on duration and scope, and is paid directly to Swiss Post. Adresio itself costs a one-time CHF 49–79, depending on the package.

eUmzug is the official government channel and covers only the residents' register. Adresio goes further: Swiss Post mail forwarding, health insurer, insurances, telecom and banks — all in one step, without account creation.

You can request mail forwarding directly on post.ch or have it handled through Adresio. The forwarding order ensures all letters sent to your old address are automatically forwarded to the new one. Adresio initiates this as part of the Comfort or Carefree package.

Yes. After moving, you must have your driving licence and vehicle registration updated. The road traffic office is organised by canton, so you file the change directly with the office of your new canton. Adresio does not currently offer this service — you handle it yourself.

Yes. Your health insurer needs your current address so that premium invoices and reimbursements are correctly delivered. A change of canton can also affect your premium, as health insurance premiums are graduated by canton. Adresio notifies your health insurer automatically.

Late registration with the residents' register may result in reminders or fines (up to CHF 300) depending on the municipality. For private service providers there are no penalties, but misrouted post and missed invoices can result.

For Adresio's services: yes. The residents' register accepts notifications via eUmzugCH, and Adresio bundles the rest — you fill in one form. Offices outside our range of services, such as the road traffic office, still require a separate step in some cantons.

Mail forwarding automatically redirects post from your old address to the new one. Particularly useful in the first weeks after moving — recommended for at least 3 months. Adresio guides you step by step through the notification to Swiss Post in every package.

You enter your old and new postcode and your moving date. Then you choose which organisations you want to notify — Adresio automatically calculates your price. You pay securely with TWINT or credit card. Afterwards you enter your personal details once. Adresio forwards everything and you receive a confirmation per notification directly by email.

Yes. Adresio processes and stores data exclusively in Switzerland. The AHV/AVS number is stored with separate encryption and never transmitted in plain text. We only collect what your notifications require. Adresio is fully DSG and GDPR compliant.

Adresio is a one-time payment with no subscription: Simple CHF 49 (residents' register, Post, health insurer), Comfort CHF 59 (plus insurances and telecom), Carefree CHF 79 (plus bank). All prices include VAT and the authority's registration fee. If you add a service from a higher package, you see the new price before you pay. The 14-day carefree guarantee applies in case of failure.

Yes. The residents' register registers children in the same household and pets together with you — no add-on required. Adults with their own contracts (partner, flatmates) submit their health insurer, bank or telecom contracts through their own order.